Returns + Refunds

Returns

Laguna Beach Textile Co accepts returns or exchanges within the first 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it, or have a verified defect. New items must also be in the original packaging.

We do not accept returns after the first 30 days or for any wholesale, discount or bulk-order purchase.

Please email help@lagunabeachtextileco.com for return authorization.

Please allow two business days for a response.

Refunds, If Applicable

Once your return is received and inspected, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds, If Applicable

If you have not received a refund yet, first check your bank account again.

Then contact your credit card company. It may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at help@lagunabeachtextileco.com.

Sale Items, If Applicable

Only regularly priced items may be refunded. Sale items cannot be refunded.

Exchanges, If Applicable

We only replace items if they are defective or damaged.

If you need to exchange an item for the same item, email us at help@lagunabeachtextileco.com. You will be issued a return merchandise authorization number and provided with a shipping address.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver and they will be notified of the return.

Shipping

Laguna Beach Textile Co does not pay for return shipping on returns or exchanges.

You must email help@lagunabeachtextileco.com to receive a return merchandise authorization number and instructions for returning the product to our warehouse.

You will be responsible for paying the shipping costs associated with returning your item. Shipping costs are nonrefundable.

If you are shipping an item valued at more than $75, you should consider using a trackable shipping service or purchasing shipping insurance.

We do not guarantee that we will receive your returned item.